Patient Terms and Conditions
Welcome to The Vitalia Clinic website. We value your trust and strive to provide the highest quality of care and service. Before using our website or seeking our services, please read and understand the following terms and conditions:
1. Acceptance of Terms and Conditions: By accessing our website or using our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website or services.
2. General Information: The information provided on this website is for general informational purposes only. It is not intended to substitute professional medical advice, diagnosis, or treatment. Before making any healthcare decisions, always consult with a qualified healthcare professional.
3. Services Offered: We provide a range of healthcare services, including medical consultations, treatments, and procedures. The specific services available may vary, and we reserve the right to modify or discontinue any services at any time without prior notice.
4. Patient Conduct: All patients are expected to behave in a respectful and responsible manner when using our services. Any abusive, offensive, or inappropriate behavior towards our staff or other patients will not be tolerated, and we reserve the right to refuse service or terminate any ongoing treatment in such cases.
5. Confidentiality: We prioritize patient confidentiality and comply with applicable privacy laws. All personal and medical information shared with us will be treated with the utmost confidentiality and will only be shared with authorized individuals involved in your care. However, we cannot guarantee the security of data transmitted over the internet.
6. Appointments: To seek our services, you may need to schedule an appointment. We strive to accommodate appointment requests, but availability may vary. If you are unable to attend a scheduled appointment, please notify us as soon as possible to reschedule or cancel.
7. Fees and Payment: Our services may incur fees, which will be disclosed to you before any treatment or procedure. Payment is expected at the time of service, and we accept various forms of payment, including cash, debit, and credit cards. In case of insurance coverage, the patient is responsible for verifying coverage and ensuring necessary pre-authorization.
8. Website Content: We make every effort to provide accurate and up-to-date information on our website. However, we do not guarantee the completeness, accuracy, or reliability of any content. The information on the website may be subject to change without notice. We reserve the right to modify or delete any content on the website at any time.
9. Intellectual Property: All content on our website, including text, images, logos, and trademarks, is the property of The Vitalia Clinic and protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or modify any content without our prior written consent.
10. External Links: Our website may contain links to external websites for your convenience. However, we do not endorse or guarantee the accuracy, reliability, or quality of these websites. When you leave our website, please review the terms and conditions of the external website before engaging with it.
11. Limitation of Liability: The Vitalia Clinic and its affiliates, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or services, including but not limited to, any medical treatment or advice received.
12. Governing Law: These terms and conditions shall be governed by and interpreted in accordance with the laws of the jurisdiction where The Vitalia Clinic is located, without regard to conflicts of law provisions.
By using our website or seeking our services, you acknowledge that you have read, understood, and agreed to these patient terms and conditions. If you have any questions or concerns, please contact us before proceeding. Thank you for choosing The Vitalia Clinic.